Privacy
Policy
Crete Kingz Contracting Ltd. ("we," "us," or "our") operates the website cretekingz.ca. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us about our services. By using our website, you agree to the practices described in this policy.
Information We Collect
We collect information you provide directly to us, including:
- Name and contact details (phone number, email address)
- Project details you share when requesting a quote
- Service area and property address information
- Messages and correspondence submitted through our contact form
We also collect certain information automatically when you visit our website, including your IP address, browser type, pages visited, and time spent on pages. This is collected through standard web analytics tools.
How We Use It
We use the information we collect to:
- Respond to your inquiries and provide quotes for our services
- Schedule and coordinate concrete projects
- Communicate project updates and follow-ups
- Improve our website and customer experience
- Send service-related communications you have requested
- Comply with legal obligations
We do not sell your personal information or use it for purposes unrelated to our concrete contracting services.
Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- With service providers who assist us in operating our website or business (such as our CRM platform), who are bound by confidentiality obligations
- When required by law, court order, or governmental authority
- To protect the rights, property, or safety of Crete Kingz Contracting Ltd., our customers, or others
Cookies
Our website may use cookies — small text files stored on your device — to improve your browsing experience and analyze site traffic. Cookies do not collect personally identifiable information on their own.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including providing our services, maintaining business records, and complying with legal obligations. When your information is no longer needed, we will securely delete or anonymize it.
Your Rights
As a resident of British Columbia, you have rights regarding your personal information under the Personal Information Protection Act (PIPA). These include the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Withdraw consent for certain uses of your information
- Request deletion of your information where we have no legal obligation to retain it
To exercise any of these rights, please contact us using the details below.
Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.
Our contact and quote forms are powered by GoHighLevel (GHL). Information submitted through these forms is subject to GHL's privacy policy in addition to ours.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Crete Kingz Contracting Ltd.
Southern Vancouver Island, BC, Canada